Community Management Upgrade Announcement
Heroic teamwork starts with heroic communication. To ensure Marvel Rivals remains a fun and welcoming experience for all, we're leveling up our in-game environment.
Operation: Shield the Community!
Heroic teamwork starts with heroic communication. To ensure Marvel Rivals remains a fun and welcoming experience for all, we're leveling up our in-game environment. Starting from Season 3.5, our system will automatically screen in-game voice chat in addition to the existing player reports and manual review, with oversight from real people. This means we'll catch more toxic behavior, and anyone using inappropriate language will face penalties. Together, we can make Marvel Rivals a safer, friendlier place for everyone. Here's a look at the upgrades coming your way!
Voice Chat: A New Era of Vigilance
We've observed that inappropriate content appears more frequently in voice chat than in text. First and foremost, we sincerely ask all our Rivals to keep their cool, stay composed, and remember: even if a match looks hopeless, don't give up because a good strategy and mindset can turn the tide faster than Hulk can smash! Currently, our voice content review relies on player reports and manual review. But soon, we're rolling out automated systems that'll catch trouble faster than Spider-Man's Spidey Sense. This means even if no one reports a villainous act, our system will swing in to proactively identify and penalize violations.
Our moderation team is on call around the clock to review ambiguous cases and make final decisions. Unlike text, voice moderation can't happen instantly, so there may be some delay before inappropriate content is addressed. However, we guarantee that every player report is treated with the urgency of an Omega-level threat. We're confident that more toxic speech will be detected and dealt with, making our community a safer, more heroic place for everyone.
Text Chat: A New Era of Vigilance
For text chat, our automated filtering system already blocks most inappropriate content in real time. But now, we're giving you even more power:
Players can now set up their own defenses against words they'd rather not see in chat. If a message contains a muted word, it will be filtered out. This feature will empower players to tailor their experience beyond the official block list. We'll also regularly review popular muted words and consider adding them to the official list.
We know it's impossible to eliminate all inappropriate language, but we're committed to protecting the experience of as many players as possible. We hope everyone will join us in this mission. By watching your own words and actions, and by reporting any violations you encounter, you'll help keep our community worthy of its heroes.
Rivals, assemble! For a cleaner, friendlier gaming universe!
Ignite the Battle!
The Marvel Rivals universe is ever-evolving, and we have plenty more surprises and updates on the horizon. Stay tuned to our official announcements for more!